Terms & Conditions of Sale
Last updated: 2026
These General Terms and Conditions of Sale govern the sales contracts concluded through the website seogigsstore.com between The Lead Empire L.L.C-FZ (the Seller) and customers (Buyers). Submitting an order constitutes full acceptance of these terms.
1. Identity of the Seller
The Lead Empire L.L.C-FZ — Registered office: Meydan Grandstand, 6th floor, Meydan Road, Dubai, United Arab Emirates. Email: info@seogigsstore.com.
2. Products and prices
Prices on the website are shown in the currency indicated on each product page. The price applied is the one displayed when you submit your order. The Seller reserves the right to change prices without prior notice.
3. Order process
The Buyer places an order by completing the form on the website. The order is confirmed by phone within 24 working hours by one of our operators. Phone confirmation is an integral part of the purchase process.
4. Payment — Cash On Delivery
Payment is made in cash upon delivery of the product (COD). The Buyer pays the courier directly the full order amount when the package is received. No advance payment is required.
5. Delivery
Delivery takes place within 24-48 working hours after telephone confirmation of the order. Shipping is free across all served European countries. The Seller is not liable for delays caused by the courier or by force majeure events.
6. Right of withdrawal
Pursuant to the EU Consumer Rights Directive (2011/83/EU) and Italian Legislative Decree 206/2005, the Consumer has the right to withdraw from the contract within 14 days of receipt of the product, without giving any reason. The Lead Empire L.L.C-FZ voluntarily extends this period to 30 days. To exercise the right of withdrawal, write to info@seogigsstore.com.
7. Legal warranty of conformity
Products are covered by the 24-month legal warranty of conformity provided by Articles 128 and following of the Italian Consumer Code. The warranty covers conformity defects existing at the time of delivery.
8. Limitation of liability
The Lead Empire L.L.C-FZ is not liable for damages arising from improper use of products, modifications made by the Buyer, or failure to follow the instructions for use. The Seller's liability is in any case limited to the order amount.
9. Governing law and jurisdiction
These terms are governed by the laws of the United Arab Emirates. For consumers in the European Union and United Kingdom, mandatory consumer protection rules of your country of residence continue to apply where required by law. Disputes may be brought before the courts of your place of residence if you are a consumer.
10. Alternative dispute resolution
The EU Online Dispute Resolution (ODR) platform at info@seogigsstore.com was discontinued in July 2025. For assistance, contact us at info@seogigsstore.com or use the contact form on this website.
11. Contact
For any inquiry: info@seogigsstore.com